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I'm a dev planning to launch an indie project in the next 6 months. I tick the first two points and agree with the rest. However, this one has me thinking.

>Bad customers will take a lot of your time and might steer your product/company in the wrong direction.

How do you figure bad customers?

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Great post with excellent info. I’d like to add something a sales person once told me. They stated that most sales happen after seven touches. By touch they mean, a newsletter, advert, blog post, chat at a conference etc...

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